Faculty Providing Academic Accommodations

Frequently Asked Questions: General Accommodations

For more information on making CANVAS accessible and using technology to make classroom content accessible, visit:

springhill@support.edu.help, on the phone at 1-855-557-1557, and for live chat at http://support.edu.help/

How do I know what accommodations to provide?

It is the responsibility of the student to discuss their accommodations with their professors. Students request letters outlining their accommodations from the Center for Academic Support and Advising. After receiving their letters, students should present them to their professors and discuss their accommodations.

Am I required to provide accommodations to a student who does not provide an accommodations letter?

Professors are not required to provide accommodations to students who do not provide an accommodations letter. If a student requests accommodations without providing an accommodations letter, please encourage them to schedule an appointment with Dr. Christine Collins, Assistant to the Provost (ccollins@shc.edu or ext. 3470).

Do I need to change my course guidelines to ensure a student is accommodated?

No. The purpose of the accommodation is to ensure equal educational opportunity. The Center for Academic Support and Advising does not expect professors to change course guidelines or standards.

Frequently Asked Questions: Testing Accommodations

Does a student using accommodations for testing have to take their exams in the Center for Academic Support and Advising?

The professor can provide the testing accommodations, or they can direct the student to the Center for Academic Support and Advising. It is not necessary to notify CASA staff if the professor is providing testing accommodations. For more information about testing accommodations, click here.

What are my responsibilities if a student is taking a test in the Center for Academic Support and Advising?

The professor is responsible for completing the Faculty Approval: Testing Appointment Request which will be emailed to you if one of your students requests a testing appointment with CASA. The professor is also responsible for providing a copy of the test to CASA at least 24 hours prior to the scheduled testing appointment time. Professors, or their proxy, must be accessible during the duration of the testing appointment should a need for clarification arise.

What constitutes a reduced distraction testing environment?

A reduced distraction testing environment is a testing location with minimal distractions and noise. A quiet office is suitable as a reduced distraction testing environment. Students can also take exams in the Center for Academic Support and Advising. Please discuss a proposed testing environment with the student to ensure they will be accommodated appropriately.

What procedures do the Center for Academic Support and Advising use to secure tests and the testing environment?

The Center for Academic Support and Advising maintains strict test security to ensure academic integrity when providing accommodations for testing. All test materials are handled by authorized personnel and are secured until the designated test time. Proctors administer tests according to professor instructions and monitor students throughout the testing period. Tests may be proctored by a staff member or a student worker who has not had the course within one academic year. Tests are returned via the method requested by the professor on the Testing Accommodation Form.